We collect the following types of information to provide and improve our services:
1.1 Personal Information
- Name
- Contact details (email address, phone number, mailing address)
- Payment information (credit card details, billing address)
- Workshop registration details
1.2 Non-Personal Information
- Browser type and version
- Device information (e.g., IP address, operating system)
- Website usage data through cookies and analytics tools
1.3 Sensitive Information
We may collect sensitive information if required for specific services, and only with your explicit consent.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process transactions: Registering you for workshops or events and processing payments.
- To communicate: Sending confirmations, updates, and reminders for your registrations.
- To improve our services: Analysing website usage to enhance user experience and content.
- For legal compliance: Ensuring adherence to applicable laws and regulations.
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
- Service providers: Third-party vendors assisting with payment processing, email distribution, or analytics.
- Legal authorities: When required to comply with applicable laws or regulations.
- Affiliated entities: Companies within the MEI Group Pty Ltd for business operations and service improvements.
4. How We Protect Your Information
We prioritize the security of your personal data. Measures we take include:
- Encryption: Securing sensitive information during transmission.
- Access controls: Restricting access to authorized personnel only.
- Data storage: Regularly updating and patching systems to prevent vulnerabilities.
5. Your Rights
You have the following rights regarding your personal information:
- Access and correction: Request access to or correction of your personal data.
- Data portability: Request a copy of your data in a portable format.
- Withdraw consent: Revoke your consent for specific uses of your information.
- Deletion: Request deletion of your personal information, subject to legal or contractual obligations.
To exercise these rights, contact us at connect@experia.co.
6. Cookies and Tracking Technologies
We use cookies and similar tools to enhance your browsing experience and analyse website performance. You can manage cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies.
8. International Data Transfers
If you are located outside Australia, your information may be transferred to and processed in Australia. We ensure such transfers comply with applicable data protection laws.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.
10. Contact Us
For questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: privacy@experia.com.au
Phone: 1300 973 742
Address: 276 Ayres Road FORRESTDALE, WA 6112
Experia is proudly part of MEI Group Pty Ltd.
By using our services, you agree to the terms of this Privacy Policy.